FAQ
hotel in Lourdes
Accommodation
What type of accommodation can be booked at the establishment?
You can book all types of room: single, twin, double, triple and family
How do you book a stay at the establishment?
You can book directly on our website and by phone
What are the booking terms and conditions?
Our offers are flexible, and can be modified and cancelled according to what changes for you.
What are the booking options available within the establishment?
A stay may be booked directly on our website by choosing the type of room you like
What are the establishment’s arrival and departure times?
Check in is from 3 pm and check out until 12 pm. You have the opportunity to check out late on request with an extra charge
Services
Does the establishment have a concierge service?
Reception is open 24/7.
Does the establishment have luggage storage?
We have luggage storage facilities
What are the reception opening hours?
Reception is open 24/7.
What mod cons are provided in the rooms?
The equipment depends on the type of room booked
Are animals allowed on the premises?
Pets are welcome without an extra charge
Is the accommodation suitable for families?
The hotel is suitable for families
Is the establishment suitable for persons with reduced mobility?
The hotel is accessible to people with reduced mobility.
Accessibility
How do you get to the establishment?
You can arrive at the hotel by car, bus, train, plane.
Does the establishment provide an airport shuttle service?
We can organise your transfer from the airport or the SNCF train station on request
Is it easy to park your car at the establishment?
The hotel has a secure, enclosed garage at basement level and a private car park
Is the establishment near the town centre?
The hotel is located 80 m from the sanctuaries.
Which district is the establishment in?
The hotel is at the gates of the sanctuaries.
What towns are near the establishment?
Argeles Gazost, Tarbes and Pau
Restaurant
Does the establishment have one or more restaurants on site?
We have a restaurant privatised for our individual guests
How can you book a table in the restaurant?
You can book a table in our “Les Délices” restaurant directly at the hotel or by telephone
What type of breakfast does the establishment serve and at what time?
The hot and cold buffet breakfast is served from 7 am to 10 am
