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FAQ

hotel in Lourdes

Accommodation
What type of accommodation can be booked at the establishment?
You can book all types of room: single, twin, double, triple and family
How do you book a stay at the establishment?
You can book directly on our website and by phone
What are the booking terms and conditions?
Our offers are flexible, and can be modified and cancelled according to what changes for you.
What are the booking options available within the establishment?
A stay may be booked directly on our website by choosing the type of room you like
What are the establishment’s arrival and departure times?
Check in is from 2 pm and check out until 12 pm. You have the opportunity to check out late on request with an extra charge
Services
Does the establishment have a concierge service?
Reception is open 24/7.
Does the establishment have luggage storage?
We have luggage storage facilities
What are the reception opening hours?
Reception is open 24/7.
What mod cons are provided in the rooms?
The equipment depends on the type of room booked
Are animals allowed on the premises?
Pets are welcome without an extra charge
Is the accommodation suitable for families?
The hotel is suitable for families
Is the establishment suitable for persons with reduced mobility?
The hotel is accessible to people with reduced mobility.
Accessibility
How do you get to the establishment?
You can arrive at the hotel by car, bus, train, plane.
Does the establishment provide an airport shuttle service?
We can organise your transfer from the airport or the SNCF train station on request
Is it easy to park your car at the establishment?
The hotel has a secure, enclosed garage at basement level and a private car park
Is the establishment near the town centre?
The hotel is located 80 m from the sanctuaries.
Which district is the establishment in?
The hotel is at the gates of the sanctuaries.
What towns are near the establishment?
Argeles Gazost, Tarbes and Pau
Restaurant
Does the establishment have one or more restaurants on site?
We have a restaurant privatised for our individual guests
How can you book a table in the restaurant?
You can book a table in our “Les Délices” restaurant directly at the hotel or by telephone
What type of breakfast does the establishment serve and at what time?
The hot and cold buffet breakfast is served from 7 am to 10 am

Best rates guaranteed on our site

Book your room directly through the hotel website. Choose your preferred room easily and fast, you’ll enjoy the best offer available personalised according to your specific needs.

The calculation of the best rate guaranteed offers you information on the hotel's rates from reliable sources and real-time updates from us.
Clicking the booking button on our official website takes you directly to the hotel's booking system. No specific commission is gained during this transaction.
 
By booking on our official website, you are guaranteed:
• the best rates
• the latest available rooms
• upgrade to Suite or Junior Suite (offer limited to 1 room per night)
• a free welcome drink
• booking with no intermediary or extra charges
• instant processing of your booking
• instant booking with secure payment
• direct assistance from hotel staff
• the option to cancel or change your booking (see terms and conditions)

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NO AVAILABILITY

We have not found any availability for your selected criteria. This may be due to the following reasons:

For more details, you can contact us directly by telephone on +33(0)5 62 41 41 41

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